Items on our site
a. Product Price & Domestic Shipping Fees
If there is a difference in the price due to any reason, we will inform you as soon as possible and we will give you the option to top-up the order’s price difference and reconfirm the order at the correct price, or to cancel the order. However, this is subject to a few factors including without limitation the availability of the item you wish to purchase, the timing of your response and the confirmation of ezbuy.
We cannot guarantee the accuracy of product information displayed on our website, including but not limited to price and stock availability. In circumstances where the order cannot be fulfilled by buycour, it may be cancelled and refunded.
Items on our site that indicate a certain level of stock do not necessarily guarantee their availability.
c. Custom Duties
Some items are taxable by the Brunei Customs, all cost of duty will be billed to the buyer with proof of receipt from the customs department.
Some information or content related to the items on our Site is translated to English for a rough reference only. Please contact our customer service team should you need more information about the product and any associated risks before making your purchase.
e. Shipping Restrictions
We reserve the right to change or disallow certain international shipping methods for items that are prohibited due to certain conditions, including, but is not limited to their length, volume, weight, or if the product bears the logo of international brands. We shall not be held liable or responsible if the items you purchased cannot be delivered to you due to the operation of law or regulations or other factors beyond our reasonable control. Our services are only available with regards to lawful goods; you must comply with all customs laws and regulations and other applicable laws. You will be responsible if anything is imported into Malaysia in contravention of such laws.
f. Issues with Product Usage
We are not liable for problems arising from product usage, including but are not limited to damage, injury, safety issues.
a. Product P
Purchase and Payment
We accept the following payment
b) Baiduri/Bibd bank transfer, please whatsapp 8639746, to make sure of the bank details, we will not be held responsible for wrong account transfers.
a) We do not do refunds for wrong purchases, please contact us by email or whatsapp should you have any questions on a particular product, we will be more than happy to give you the right advice before making the purchase
b) In the event that the item is damaged/incorrect item, we will not be held accountable, as you must realize, we are mirror site of sites like taobao.com, Tmall.com, we cannot guarantee the reliability of the sellers from these third party sites, we can only do our best in purchasing items from reliable sellers only, should you have any doubts or questions please do not hesitate to contact us.
c) Some sellers does offer return services if your not happy with the product, however the cost to send the item back and bring it back from the third party sources will be at the Buyers own cost.
d) If you have a good case on why you should get refunded, you can contact us, and we will try our best to assist you.
Errors, Inaccuracies and Omissions
Occasionally there may be information on our Site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Services and/or Site or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
Prohibited Uses and Termination
i. transmit through the Site any content which violates or infringes in any way upon the rights of others, which is unlawful, technologically harmful, threatening, abusive, defamatory, an invasion of privacy, vulgar, obscene, profane or otherwise objectionable, which encourages conduct that would constitute a criminal offence, give rise to civil liability or otherwise violate any law or which is false or misleading;
You are prohibited from using the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service and Site or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet, (l) to stalk, harass, or otherwise harm another user of our Services, our employees or third party. We reserve the right to remove any content that is not in accordance to existing laws and regulations or is misleading and inaccurate, without notifying users.
a. User shall use the Site and its content for lawful purposes only. User shall not:
ii. Compromise the integrity of our software or systems;
iii. Use any device, software or routine to interfere or attempt to interfere with the proper working of the Site;
iv. Misuse the Site by creating multiple user account;
v. transmit or distribute a virus or any other type of malicious code that will or may be used in any way that will affect the security, functionality or operation of the Site or of any related website or other websites;
vi. Send any unsolicited advertising or promotional content;
vii. Hack into any aspect of the Site;
viii. Attempt to affect the security, performance or functionality of any computer facilities related the Site;
ix. Collect or track the personal information of others or to stalk, harass, or otherwise harm another user of our Site;
x. Use the Site or its content for any obscene or immoral purpose; and
xi. Restrict or inhibit any other user from using or enjoying the Site in anyway.
b. We reserve the right to remove any content that is not in accordance to existing laws and regulations or is misleading and inaccurate, without notifying users.
All access and use of the Site and Services are governed by this User Agreement to the exclusion of all previous written or oral agreements between the parties and this User Agreement constitutes the entire agreement between the parties.